At most times, your home’s overall comfort is at the mercy of your HVAC unit. This is why scheduling HVAC service can be so beneficial to you and your family. But do you really know how to prepare? Here are a few questions to go over after scheduling an HVAC service visit for your Greater Cleveland area home:

  1. Do you know what the problem is? Your service call can simply be for a tune-up of your system, but if you’ve been noticing any problems—odd sounds or unusual odors, for instance—make note of them and relay that information to the HVAC technician. This will make servicing go more smoothly.
  2. Do you know where your components are located? It should be obvious that you’ll want to know where your HVAC unit is located. But don’t forget about other components that the technician may need, such as the circuit breaker and thermostat. He or she will appreciate not needing to search your house high and low for such things.
  3. Can the technician easily access your unit? The HVAC expert will be working hard to get your unit back up to snuff, so there’s no reason to make him work hard to reach your unit. If your HVAC unit is in a basement, closet or similar location, make sure nothing is blocking it. The HVAC service call will be a lot easier if the technician doesn’t have to strain himself getting access to the unit.
  4. Do you know the model number and brand name? This is an easy one. Have these handy before the HVAC service begins.
  5. Are you ready to make a payment? First, have payment ready once the service is complete. Second, if you’re not the homeowner, be sure to contact the owner beforehand so that he or she can prepare for payment.

For more expert advice on how to prepare for HVAC service, or for questions relating to home comfort, please contact the friendly professionals at Stack Heating & Cooling. We’ve been serving the Greater Cleveland area since 1976.

Our goal is to help educate our customers in Cleveland, Ohio about energy and home comfort issues (specific to HVAC systems).  For more information about maintenance service and other HVAC topics, download our free Home Comfort Resource guide.

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