Choosing a new HVAC contractor can be tricky. If you have no previous experience with the company, you do not know how well you will be treated or whether you will be happy with the quality of the work.
With a little bit of research, though, you can gain confidence that the new HVAC contractor you choose will do the job right and leave you as a satisfied customer. There are seven key considerations that you should look at:
- Affiliations — A professional contractor will belong to professional organizations. The main association for HVAC contractors is the Air Conditioning Contractors of America (ACCA). Depending on the services they offer, the contractor may have other more specific affiliations, such as the Radiant Professionals Alliance (RPA) or National Comfort Institute (NCI).
- Certifications — You should seek out a contractor who has technicians certified by NATE, or North American Technician Excellence.
- Recommendations — You can ask people you know about their own experiences with local HVAC contractors and see if they would recommend someone they have hired in the past.
- Reviews — Besides asking people you know, you can utilize the Internet to see what people are saying about a particular HVAC contractor. Review sites can be helpful, as well as any online testimonials.
- Specials — Saving money is always a good thing, so check to see if there are coupons or special offers from the company.
- Estimates — Your new HVAC contractor should come to your home and perform a thorough assessment of the situation and then provide a written estimate explaining the scope and cost of the job.
- Solutions — A contractor who is focused on customer satisfaction will work to tailor a solution to your exact needs. For example, they may offer a higher-efficiency system that will save you money in the long run or a zoning system to correct indoor comfort problems.
If you need a new HVAC contractor for your Greater Cleveland area home, contact us at Stack Heating & Cooling. With a 99 percent customer satisfaction rating and 36 years of experience, you can rest assured that we can take care of your home’s HVAC needs.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about new HVAC contractors and other HVAC topics, download our free Home Comfort Resource guide.